Your customers see YOUR brand. They call YOUR number. They get YOUR service.

We build the technology. You build the business.

100% white-label available. Your customers never know we exist. Your brand stays front and center.

White-Label Levels

Level	What's Included	Best For
Basic	Your business name in greetings, your contact info in messages	Testing the market
Professional	Custom domain, your logo in portal, branded emails, custom hold music	Active partners
Enterprise	Custom mobile app, your support team, full platform rebrand	Scale partners

Basic White-Label

Everything your customers see uses your brand:

Voice Greetings

"Thank you for calling [YOUR BUSINESS NAME]. How can I help you today?"

SMS Messages

From: [YOUR BUSINESS NAME]
"Hi Sarah, this is [YOUR BUSINESS NAME] confirming your appointment..."

Caller ID

Outbound calls show YOUR number, not ours.

Email Notifications

Sent from your email domain (with forwarding).

Setup time: 5 minutes Cost: Included in all plans

Professional White-Label

Everything in Basic, plus:

Custom Portal Domain

portal.yourbusiness.com instead of app.24calldesk.com
SSL certificate included
Your logo in header and favicon

Branded Customer Portal

Your customers log in to YOUR portal:

Your logo
Your colors
Your domain
Your support contact

Branded Emails

Sent from noreply@yourbusiness.com
Your email templates
Your signature

Custom Hold Music

Upload your own or choose from library.

Branded Reports

PDF reports with your logo and branding.

Setup time: 1-2 hours Cost: $99/month add-on

Enterprise White-Label

Everything in Professional, plus:

Custom Mobile App

Your own iOS and Android apps:

Your app name in stores
Your icon and splash screen
Your branding throughout
Push notifications from your app

Your Support Team

Custom support email routing
Your team handles Tier 1
We handle technical escalations
Shared knowledge base

Full Platform Rebrand

Custom terminology (rename "mailbox" to "desk", etc.)
Custom feature toggles
Custom onboarding flow
Custom pricing display

Dedicated Infrastructure

Your own database
Your own phone numbers pool
Custom SLAs
Priority support

Setup time: 2-4 weeks Cost: Custom pricing

What Your Customers See

Before (Without White-Label)

Caller ID: 24CallDesk
Greeting: "Thank you for calling, powered by 24CallDesk..."
Portal: app.24calldesk.com
Emails: From noreply@24calldesk.com

After (With White-Label)

Caller ID: Acme Virtual Offices
Greeting: "Thank you for calling Acme Virtual Offices..."
Portal: portal.acmevirtual.com
Emails: From hello@acmevirtual.com

Your customers think it's YOUR technology.

Setup Process

Choose Your Level

Start with Basic (free) and upgrade as you scale.

Configure Branding

Upload logo, set colors, customize greetings.

For Professional: Point your domain, configure email.

Test Everything

Make test calls. Check emails. Review portal.

Launch

Start onboarding customers under your brand.

Branding Checklist

Element	Basic	Professional	Enterprise
Business name in greetings	✓	✓	✓
Your phone number as caller ID	✓	✓	✓
SMS from your business name	✓	✓	✓
Custom portal domain	—	✓	✓
Your logo in portal	—	✓	✓
Branded emails	—	✓	✓
Custom hold music	—	✓	✓
Custom mobile app	—	—	✓
Your support team	—	—	✓
Full platform rebrand	—	—	✓

Common Use Cases

Coworking Spaces

White-label as "Premium Phone Service" included in membership:

Members see coworking brand
AI answers in coworking's name
Portal branded to coworking
Upsell as premium add-on

Virtual Mailbox Companies

White-label as "Virtual Phone" completing the suite:

Matches existing mail/address branding
Single portal for all services
Bundled pricing under your brand

Marketing Agencies

White-label as "Lead Response Service":

Part of your marketing retainer
Proves ROI on campaigns
Your agency stays the hero

Property Management

White-label as "24/7 Answering Service":

Properties see PM company brand
Tenants don't know it's AI
Consistent across portfolio

Technical Requirements

Basic

None — works out of the box

Professional

Domain you control (for portal)
Email domain (for branded emails)
Logo files (PNG, SVG)
Brand colors (hex codes)

Enterprise

Apple Developer account (for iOS app)
Google Play Developer account (for Android app)
Technical contact for integration
2-4 week implementation timeline

Pricing

Level	Monthly Cost	Setup Fee
Basic	Included	$0
Professional	$99/month	$0
Enterprise	Custom	Custom

Volume discounts available for 50+ seats.

FAQ

Can I change branding later? Yes. Update anytime in Partner Portal. Changes apply immediately (except Enterprise features).

Do customers see 24CallDesk anywhere? With Professional or Enterprise: No. With Basic: Only in footer links and legal terms.

Can I have different branding for different customer segments? Yes. Create multiple "brands" under your partner account.

What about support documentation? Professional includes co-brandable help docs. Enterprise includes fully custom documentation.

Ready to White-Label?

Start with Basic (free) and upgrade as you grow.

→ Apply to Partner Program