Coworking Spaces
Professional phone presence for every member, without hiring receptionists
Premium members expect premium service. Give them a dedicated receptionist — powered by AI.
The Problem
Your members chose your space for the professional image. But when their phone rings:
- They're in meetings and can't answer
- Calls go to unprofessional personal voicemail
- Leads slip away to competitors who picked up
- They don't have reception like traditional offices
A dedicated receptionist costs $40K+/year. Basic IVR sounds robotic. Neither works.
The Solution
24CallDesk gives every member their own AI receptionist:
- Answers with their business name, not yours
- Handles inquiries based on their specific services
- Books appointments into their calendar
- Sends follow-up texts after calls
- Forwards urgent matters immediately
- Continuity across calls — conversations pick up where they left off
Members report 30% fewer missed opportunities and say callers can't tell it's AI.
In Action
Tour Booking:
Caller: "I'm interested in learning more about your office space."
AI: "Thank you for calling The Hub! Are you looking for a dedicated
desk, private office, or flexible hot-desking? I can schedule
a tour — we have slots tomorrow at 10am or Thursday at 2pm."Inquiry Handling:
Caller: "Does Smith Consulting handle business litigation?"
AI: "Yes, Smith Consulting specializes in commercial disputes and
contract law. Would you like to schedule a consultation with
Attorney Smith? He has availability this week."Urgent Escalation:
Caller: "I have an issue with my access card."
AI: "Let me connect you with our community manager right away."
[Transfers with full context — no repeating the issue]Bundle Into Membership
| For Members | For Your Space |
|---|---|
| Professional reception that matches their brand | New upsell: premium add-on or included in top tier |
| 24/7 coverage — never miss a lead | Higher retention: sticky service they depend on |
| Calendar integration for seamless booking | Less staff interruption: AI handles routine calls |
| Personalized greetings in their business name | Differentiation from WeWork and competitors |
Getting Started
Partner Setup
- Configure your master account
- Set pricing and billing structure
- Train community managers on the platform
Member Enrollment
- Provision dedicated numbers
- Configure business-specific settings
- Connect calendar integrations
Ongoing Management
- Monitor usage across members
- Adjust settings as needed
- Consolidated billing dashboard
Outbound Workflows
It's not just answering calls. 24CallDesk reaches out proactively:
Tour Follow-Up
Prospect calls about tours → Doesn't book →
Day 1 (SMS): "Thanks for calling The Hub! Still thinking about
office space? Here's a virtual tour: [link]"
Day 3 (AI Call): "Following up on your interest in our coworking
space. I have tour availability this week..."
Day 7 (SMS): "Limited-time offer: First month 50% off for new
members. Expires Friday: [link]"Member Win-Back
Member cancels or goes inactive →
Day 7 (SMS): "We miss you at The Hub! Everything okay?"
Day 14 (AI Call): "Checking in — any way we can help? We've
added new amenities since you left..."
Day 30 (SMS): "Come back offer: 2 weeks free. Reply YES to
reactivate."Event & Upsell Notifications
(SMS): "Networking event Thursday at 5pm. RSVP: [link]"
(SMS): "Private offices now available on Floor 3. Upgrade
from your hot desk? Reply for details."These workflows run automatically. Your community team focuses on in-person experience.
Partner Pricing
| Member Count | Pricing |
|---|---|
| 10-50 | Partner rate per seat |
| 50-200 | Volume discount |
| 200+ | Enterprise custom |
Contact support@24calldesk.com
"We added 24CallDesk to our premium tier. Members love it — they say it makes them feel like they have a real receptionist. Churn dropped 30% in that tier."
— Community Manager, Urban Workspace Collective